Rankmath does not give options to add metadata

#812552
  • Resolved Didier Wittmer
    Rank Math free

    Dear Team,

    I have installed Rankmath for my WordPress website “https://cargoinsureonline.com/”. I have done the set up all correctly and it supposed to be getting the options when I take the Rankmath for a page. I need to set metadata for each page/post and I need help since I am facing this issue. Please refer the screenshot where I can see nothing happens when I click the arrows.

    Rankmath is giving no options for me to proceed further

    Please help me urgently since I need to work on SEO immediately. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the inconvenience you are facing with Rank Math on your WordPress website. To set metadata for each page/post using Rank Math, you need to ensure that the necessary options are enabled in the plugin settings.

    Based on the issue you described and the screenshot you provided, it seems like the metadata options are not visible when you try to access them. This could be due to a configuration issue or a setting that needs adjustment.

    To resolve this, please follow these steps:

    1. Select the Post Type/Taxonomy:

      • In the Rank Math plugin, navigate to the Titles & Meta settings.
      • Choose the post type (e.g., Pages, Posts) where you want to add metadata.
      • Ensure that the correct post type is selected to display the Meta Box.
    2. Enable Add SEO Controls:

      • Scroll down in the settings until you find the Add SEO Controls option.
      • Make sure this option is enabled to display the necessary metadata fields.

    For a visual guide on these steps, you can refer to this Rank Math knowledge base article.

    If after following these steps you still encounter issues with setting metadata using Rank Math, please let us know so we can assist you further.

    Thank you for reaching out, and we appreciate your patience as we work to resolve this issue promptly.

    Best regards.

    Sources:
    Rank Math ‘Titles and Meta’ Options and Settings
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    I have already added the “SEO Control” enabled and all set. Still, the Rankmath options are not coming up. Here are the references.

    From Page: https://prnt.sc/k2f9YTsGfJ2c

    From Post : https://prnt.sc/bu033SPT2CG8

    Please help!

    Hello,

    In this case, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins/theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Dear Team,

    I have checked everything as you mentioned in the supporting document/video. Here is the update I received after checking the site health.

    https://prnt.sc/lOVvG6hYHUn2 (Recommendations. I hope there is no plugin conflicts)

    35 Items with no issues detected:
    https://prnt.sc/m3qpp9KvvhpH
    https://prnt.sc/Ioc8Qvt25m6k
    https://prnt.sc/dnQ8N2ASDsWR

    Still, I am not getting the Rankmath options. Please help. Thanks!

    Hello,

    You should enable your plugins/theme one by one and check the edit page to determine which is the one conflicting with Rank Math’s meta box:
    https://rankmath.com/kb/check-plugin-conflicts/#num-1-7-troubleshooting-mode

    If you’re still unable to do it, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rankmath does not give options to add metadata’ is closed to new replies.