Rankmath does not appear in Gutenberg.

#443137
  • Resolved Ina

    3 years, 3 months ago

    Rank Math free

    Hello.
    We currently use Rank Math Pro on our site.

    I wanted to use Custom Schema Generator, so I followed this page, but Rankmath does not appear in the Gutenberg Editor. https://prnt.sc/DGzWv7vTxYAv
    Also, I am using Elementor Pro and it does not respond when I click on the SEO tab in Elementor’s editing page.

    Why is this problem happening?
    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas

    3 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You have opened this ticket with a Free Rank Math account.

    Can you please share the email you used to purchase the PRO subscription?

    To fix the issue, head over to Rank Math > Titles & Meta > [Your Post Type] > Enable Add SEO Controls
    controls

    Do note that some options are only available when you enable the Advanced Mode in the Rank Math dashboard:
    https://i.rankmath.com/JAj5ak

    Hope this helps.

    Thank you.

    Ina

    3 years, 3 months ago

    Rank Math free

    Thank you for your reply.

    I’ve done that for all post types and unfortunately it still doesn’t show up.
    https://prnt.sc/oaDkhukIIJsd
    https://prnt.sc/srnSaqTvz9VF

    Is there any other solution?

    Jeremy

    3 years, 3 months ago

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Ina

    3 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 3 months ago

    Hello,

    We checked your post, pages, and some CPT on your website and Rank Math seems to be loading just fine as you can see in my screenshot below:

    test

    Can you please confirm if the issue is only happening in a specific post? If so, please share that URL so we can take a closer look at it.

    We are looking forward to helping you.

    Ina

    3 years, 3 months ago

    Rank Math free

    Thank you for your confirmation.

    When I realized that my environment was the problem, I checked the browser console and found the error “Uncaught ReferenceError: rankMathAnalyzer is not defined”.
    It seems that my AdBlocker was blocking “analyzer.js” for some reason.

    Thank you very much for your kind response.

    Reinelle

    3 years, 3 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rankmath does not appear in Gutenberg.’ is closed to new replies.