Rankmath disappears from page builder if a shortcode is added

#83029
  • Resolved Matt

    4 years, 2 months ago

    Rank Math free

    Hi,

    If I add a shortcode to my page, the Rankmath menu on the side bar disappears.

    I’m using generatepress as the theme.

    Anyone else found this issue?

    Thanks, Matt

Viewing 2 replies - 1 through 2 (of 2 total)
  • Matt

    4 years, 2 months ago

    Rank Math free

    Steps:
    Start with a blank page
    (RankMath is available in sidebar)
    Add a shortcode block and insert a shortcode
    Publish the page

    Outcome:
    RankMath is removed from sidebar

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello Matt,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please let us know the page builder you are using on your site and the shortcode that is causing the issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rankmath disappears from page builder if a shortcode is added’ is closed to new replies.