RankMath disables tagline

#26655
  • Resolved Hugh MacOwan

    4 years, 9 months ago

    Rank Math free

    First of all: WONDERFUL PLUGIN!
    Problem:
    For some reason, When Rank Math is activated, my tagline no longer works – if you hover over the browser tab, it has disappeared.
    On running seo analysis it says: Your Site Tagline is set to a custom value.
    But it does not show.
    However, when I deactivate the plugin, the tagline is back.
    Strange.
    I am using DIVI with custom child theme.
    Any ideas?

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hi There,

    I cannot seem to replicate this on my end, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath disables tagline’ is closed to new replies.