RankMath data not saving

#394825
  • Resolved matthewheng123

    3 years, 5 months ago

    Rank Math free

    Hi,
    I’m editing my website and trying to edit to headlines and meta descriptions with Rankmath. However, after editing, none of the data gets saved and applied to the website. The website building I’m using is DIVI. How can I resolve this issue?
    Thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    Here’s a link for more information and troubleshooting steps:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath data not saving’ is closed to new replies.