Rankmath Creates 404 Title For All Subscriber Roles!

#14013
  • Resolved Ayoub
    Rank Math free

    hello team rankmath.

    I am getting error at user profile pages, specially for The user role of subscribers.
    when they visit their profile page, the page title says 404 but everything else works fine.

    If i deactivate the plugin rankmath, it works and i see the user name at the title of the page.

    this is a problem for the user role Subscriber and below, since i tested User profiles with adminstrator or editor or contributor, and they all show up their name at the title like normal.

    What is causing this ? and how could i fix it, please help.

    Should i uninstall rankmath and move to Seopress.
    Because i have posted this error before and no body answers!.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath Creates 404 Title For All Subscriber Roles!’ is closed to new replies.