Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Hi
Nobody expects miracles from artificial intelligence anyway, but the score of my top-performing pages in SERPs was very low according to content AI and it advised me to make huge changes, this doesn’t seem logical. So the reason was lack of confidence.
Meanwhile, I didn’t mind having some more tries on my low-performing low traffic posts but you cancel the credits too soon…well..forget it.
Hello,
Thank you for your valuable feedback.
We have an instant no questions asked money back guarantee during 30 days and thus the immediate refund.
We will see how we can improve further moving forward.
