Rankmath conflict with the Theme

#354259
  • Resolved Emma Brook
    Rank Math free

    Hello,

    I am using Rank Math API on my website. But it show an error 4xx. That plugin is conflicting with Theme. I want to know is there a way to resolve this issue. I don’t want to change the website theme. I am waiting for the response.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Could you confirm where exactly are you getting the 4xx error when Rank Math is enabled with the theme?

    Also, please let us know the name of your theme.

    Looking forward to hearing back from you.

    Thank you.

    I am using Appyn Theme on my website.

    Its actually 439 error.

    When i activate the default theme. Plugin wroks fine. I am doing SEO for my website. It also effects my SEO performance when i change theme. I don’t want to effect it. Hope you understand.

    Thanks

    Prabhat
    Rank Math agency

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thanks Let me check.

    Prabhat
    Rank Math agency

    Hello,

    Sure, let us know how that goes.

    Thank you.

    Prabhat
    Rank Math agency

    Hello,

    As you’ve marked this ticket “Resolved”, could you confirm if the issue is fixed?

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Rankmath conflict with the Theme’ is closed to new replies.