RankMath conflict

#963153
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the issue you are facing with accessing the "Tools" -> "Scheduled Actions" in your WordPress control panel due to a conflict with Rank Math.

    The error message you received indicates that there might be a permissions issue or a conflict with another plugin or theme. Here are some steps you can take to troubleshoot this problem:

    1. Check WordPress Settings for URL Mismatch

    Ensure that there isn’t any mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and verify that the WordPress Address (URL) and Site Address (URL) fields have the same URL. If there is any discrepancy, correct it and save your changes.

    Check site URL

    2. Verify User Permissions

    Make sure you are logged in with an admin account, as only users with the appropriate permissions can access certain settings in Rank Math. If you are using an admin account and still facing issues, proceed to the next step.

    3. Check for Plugin Conflicts

    Try deactivating other plugins temporarily to see if the issue persists. If deactivating other plugins resolves the issue, reactivate them one by one to identify which one is causing the conflict.

    4. Repair Action Scheduler

    If you suspect that the Action Scheduler is causing issues, you can use our Repair Action Scheduler plugin to fix this automatically. You can find it here: Repair Action Scheduler Plugin.

    5. Clear Cache

    After making changes, ensure to clear all caches, including server cache, to see if that resolves the issue.

    If these steps do not resolve the problem, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    It happens when another plugin or theme uses an outdated version of the Action Scheduler package on your website. However, we’ve released the beta versions where the issue has been fixed. https://rankmath.com/changelog/beta/

    You can enable the Beta update by following this guideline:
    https://rankmath.com/kb/version-control/#beta-updates

    If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hi,

    I will wait for the next RankMath update 🙂

    Hello,

    If you don’t want to install the beta version, you can roll back to the previous version from WP Dashboard > Rank Math > Status & Tools > Version Control, until we release the stable version.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    I also encountered this erro. Rolling back to version 1.0.236 solved it, but of course this is not the final solution.
    We ask the RankMath team to solve it in next version.
    When I tried to open the Scheduled Actions page, it encountered a fatal error and this page would not open, but now it is fine in the 1.0.236 version.
    RankMath is still the best choice.😎

    Hello,


    @Majid
    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this ticket.