RankMath causing Pages built with Generate Blocks to Timeout

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Please get in touch with your web host and ask them to set at least the following values:

PHP Memory Limit: 1024M
Max input time: 600
PHP time limit: 240
PHP max input variables: 1000

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We deeply apologize for the unexpected delay in response.

We’ve tried to check your website but were unable to go through the troubleshooting process due to the limited access to the account you’ve shared with us.

Please provide admin-level access so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

Hello,

We would like to investigate the issue further by accessing your website’s FTP but the FTP login you shared doesn’t have a password. Can you please add it in the sensitive data section so we can proceed with debugging the issue further?

Looking forward to helping you.

Hello,

The conflict comes from the ReusableBlockAnalysis; as a temporary fix, we have disabled that on the staging site.

To apply this fix on the live site, please edit and replace the contents of the file wp-content/plugins/seo-by-rank-math/assets/admin/js/gutenberg.js with the contents from this gist; https://gist.github.com/Nickbahson/495c4f15cad4beb9b4792d7784d914cc

This issue has also been logged, and a permanent fix will be included in an upcoming release.

We apologize for any inconveniences that, might have been caused by this issue.

Thank you.

Hello,

Could you please try clearing your browser cache, so it can redownload the updated js file.

We are still able to edit when RankMath is active, see this screencast; https://i.rankmath.com/v/u7pGS5

Thank you.

Hello,

We are glad to know that this issue has been resolved. Thank you for letting us know.

This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.