Rankmath Cauising “There has been a critical error on this website…”

#919037

Resolved Presale Code Finder
1 year, 2 months ago

Rank Math free

Dear RankMath Support Team,

We are currently using the RankMath Free version and have encountered the following issue:

When editing our page, we are receiving the error message:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

After troubleshooting, we found that disabling the RankMath plugin resolves the issue, and the site works perfectly fine. However, as soon as the plugin is reactivated, the error reappears.

Could you kindly assist us in resolving this problem at the earliest?

Looking forward to your guidance.

Best regards,
Team PCF

Viewing 2 replies - 1 through 2 (of 2 total)

Presale Code Finder
1 year, 2 months ago

Rank Math free

We are encountering an error while editing the following page: https://presalecodefinder.com/live-update/.

Rakibuzzaman Siam
1 year, 2 months ago

Hello,

Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.

Can you please share the error log with us?

Having the error log file will give a clear idea of why this might be happening.

You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

Looking forward to helping you.

RankBot
1 year, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rankmath Cauising “There has been a critical error on this website…”’ is closed to new replies.