rankmath cannot be reinstalled, data still exists WPML

#433068
  • Resolved Baitronics
    Rank Math free

    Because it is duplicated with yoast, I deleted rankmath before, and then I updated the SEO data in yoast, and now the unupdated seo data of the rankmath plugin is also imported into wpml, so I now translate the data of two seo plugins, and they are different .

    Previously I deleted the rankmath plugin files on my server, and now reinstalling rankmath crashes WordPress.

    Please tell me what should I do?

Viewing 1 replies (of 1 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support and we regret the inconvenience caused.

    Could you confirm if you’ve deleted/disabled Yoast on the website? If not, please temporarily disable it and see if that helps.

    If not, please share the error log with us. Having an error log will help us determine what is causing the error on your website.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘rankmath cannot be reinstalled, data still exists WPML’ is closed to new replies.