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Everything was working fine until a short time ago and I see that a few others have had an issue to. When we activate RankMath on the site it overtakes LearnDash and redirects to the course page.
Steps to recreated:
1. customer logs into my-account page
2. goes to the LD area (shortcode provided)
3. customer redirected to course page
4. course page is the original signup page not the WooCommerce product that is designated.
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please confirm if this is replicated even when only Rank math and learndash are active with a default theme.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘RankMath breaks LearnDashh’ is closed to new replies.