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Hello, since the new Divi update that allows Rankmath to work with the Divi Builder (which is fantastic btw.), it breaks the Divi color picker.
When Rankmath is active on a site and you attempt to pick a color in any module, it makes the whole color picker disappear. When you try to copy the HEX # directly, it doesn’t input.
The minute I deactivated Rankmath, it worked again.
Cheers,
Jason
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Are you editing on the front-end editor of the Divi? I tried replicating your issue on my end but it seems to be working just fine: https://i.rankmath.com/KhPAbi
If it still seems I am missing something, sharing a screencast from your end would save us all the time in trying to replicate the issue.
Could you try enabling only your Divi builder and Rank Math plugin and see if the issue goes away? You may follow this troubleshooting guide to avoid affecting your users: https://rankmath.com/kb/check-plugin-conflicts/
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Rankmath Breaks Divi Colorpicker’ is closed to new replies.