-
Hello support
I have an accounting directory site.
I installed Rankmath plugin sometime ago and yesterday I was updating Rankmath setting for sitemaps, categories, tags, …. then suddenly the WordPress dashboard became unavailable and gave me fatal error warning.I asked my AWS engineer to investigate the matter to see what has caused the issue and he found there was an error related to Rankmath. He deactivated the Rankmath and the WordPress dashboard became available again.
After that I deleted Rankmath completely to install it again but I was afraid that it could break the dashboard again So I decided to contact you and share the error description and ask you to advise me on how I can install and use Rankmath without breaking my site.Also, it’d be great if you install and activate the plugin to see if it works properly.
Best regards
Sep Armeenhere is the error
untant/wp-admin/post.php:17nStack trace:n#0 [internal function]: spl_autoload()n#1 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Field.php(1624): is_callable()n#2 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Field.php(1387): CMB2_Field->convert_deprecated_params()n#3 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Field.php(148): CMB2_Field->_set_field_defaults()n#4 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2.php(1401): CMB2_Field->__construct()n#5 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/includes/class-cmb2.php(35): CMB2->get_field()n#6 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/includes/admin/class-options.php(187): RankMath\CMB2::pre_init()n#7 /mnt/efs/instabooks/www/accountant/wp-includes/class-wp-hook.php(307): RankMath\Admin\Options->register_option_page()n#8 /mnt/efs/instabooks/www/accountant/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()n#9 /mnt/efs/instabooks/www/accountant/wp-includes/plugin.php(474): WP_Hook->do_action()n#10 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/bootstrap.php(26): do_action()n#11 /mnt/efs/instabooks/www/accountant/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/init.php(165): cmb2_bootstrap()n#12 /mnt/efs/instabooks/www/accountant/wp-includes/class-wp-hook.php(307): CMB2_Bootstrap_290->include_cmb()n#13 /mnt/efs/instabooks/www/accountant/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()n#14 /mnt/efs/instabooks/www/accountant/wp-includes/plugin.php(474): WP_Hook->do_action()n#15 /mnt/efs/instabooks/www/accountant/wp-settings.php(587): do_action()n#16 /mnt/efs/instabooks/www/accountant/wp-config.php(97): require_once(‘…’)n#17 /mnt/efs/instabooks/www/accountant/wp-load.php(50): require_once(‘…’)n#18 /mnt/efs/instabooks/www/accountant/wp-admin/admin.php(34): require_once(‘…’)n#19 /mnt/efs/instabooks/www/accountant/wp-admin/index.php(10): require_once(‘…’)n#20 {main}n thrown in /mnt/efs/instabooks/www/accountant/wp-admin/post.php on line 17″}
-
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Rankmatch error’ is closed to new replies.