Rankath sitemap 404 and robots.txt has 100s sitemap

#91297
  • Resolved amit singh
    Rank Math free

    Hi Rank Math,

    DOnt know whats happening here.my sitemap is showing 404 and 100s sitemap are created in robots.txt . Can you check if rankmath is malfuctioning ? because nothing else can create sitemap.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sajid Khan
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thre is no new plugin that has been installed and I haven’t added or removed anything. This is pretty static website. Neverthe less I have installed the health check plugin and validated it but still cant figure that one out.

    Sajid Khan
    Rank Math business

    Hello,

    Thank you for contacting Rank Math today.

    Your sitemap is working fine, you can check here: https://www.marketsentinel.com/post-sitemap.xml

    And for robots.txt, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rankath sitemap 404 and robots.txt has 100s sitemap’ is closed to new replies.