rank_math/content-ai/update_prompts — Paused….

#1028317
  • Resolved dr tanuja Mallik

    3 months, 4 weeks ago

    Rank Math free

    rank_math/content-ai/update_prompts — Paused….need to delete … cant reappears. i disabled it in dashboard but still comingback….. causing critical issue. i need to delete it forever

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    3 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with the Content AI prompts being paused and reappearing despite being disabled in the dashboard. This can sometimes happen if there is an ongoing bulk editing process or if the settings are not saving correctly.

    To resolve this, you can try the following steps:

    1. Check for Ongoing Processes: If you have an ongoing Content AI bulk editing process, it might be causing this issue. You can terminate any ongoing processes using the database tool. Simply click the Terminate option to revert any pending modifications.
      Cancel Content AI Bulk Editing Process

    2. Update Rank Math: Ensure that you are using the latest version of Rank Math. Sometimes, older versions may have bugs that have been fixed in updates.

    3. Clear Cache: If you are using any caching plugins, clear your cache to ensure that the changes reflect properly.

    If the problem persists after trying these steps, please reply to this ticket with your site URL, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    Rank Math Status and Tools » Rank Math

    Reinelle

    3 months, 3 weeks ago

    Hello,

    That option is necessary for people who use the Content AI feature.

    We cannot set the option with autoload off or on based on whether or not people disable the feature in the dashboard.

    Our developers have recently set other options in the database to not autoload since they are not really necessary to be that way, but that one is required.

    However, if you don’t use this feature, you can set it to not autoload, but please note that if the cron job that updates the prompts is run on the website, the option will be reverted to the default value.

    Looking forward to helping you.

    dr tanuja Mallik

    3 months, 3 weeks ago

    Rank Math free

    I don’t use content AI . So it’s not required for me. Kindly remove this autoload I tried but it reappear and creating critical issues in my website. I don’t want to deactivate rank math but if this issue doesn’t get sorted then I will have to remove rank math. So remove ai update autoloader as I am not using ai update.

    Jeremy

    3 months, 2 weeks ago

    Hello,

    Thank you for the clarification.

    You can go ahead and safely set the autoload to no, but please also disable the related cron job (rank_math/content_ai/update_prompts) to prevent it from resetting – this must be done from your end.

    Also, you can disable the Content AI module completely in Rank Math → Dashboard → Modules.

    Hope that helps.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘rank_math/content-ai/update_prompts — Paused….’ is closed to new replies.