Hello,
We apologize for the issue you are facing with the missing Rank Tracker module in your dashboard. To gain access to the Rank Tracker module, please ensure that you have the PRO version of Rank Math, as this module is only available in the premium plans.
If you have the PRO version and still do not see the module, you can enable it by navigating to Rank Math SEO → Dashboard in your WordPress admin area. From there, check the Modules section to see if the Rank Tracker module is listed and enable it if it is available.
If you continue to experience issues or if the module is not listed, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!
Sources:
How To Enable & Disable Modules in Rank Math » Rank Math
The module still does not appear in the Rank Math Pro dashboard.
https://finalexpensetruth.com
Hi! If the Rank Tracker still isn’t showing after upgrading to Pro, try these quick checks. Clear your site and browser cache, then go to Rank Math SEO → Dashboard → Modules and refresh the page once. Also make sure your Pro plugin is actually activated under Plugins. I had a similar issue and a refresh plus re-activation fixed it.
Unfortunately this did not resolve my issue. I took screenshots of my dashboard but do not see how to attach them.
Hello,
You can use any image-sharing tool like https://imgur.com/upload to upload the screenshot and then share the link here so that we can check the issue further for you.
However, it seems like you purchased the plugin with some other email address.
Can you please share the email address that you used to purchase the plugin, or you can search and forward the receipt from FastSpring.com so we can locate your account?
We are looking forward to helping you.
This has nothing to do with my issue! I just want to use Rank Tracker. I paid for your software.
Please don’t make me share my negative experience with your potential clients. I see how hard you try to uphold a quality professional reputation online.
Hello,
We deeply apologize for the unexpected delay in response. This ticket has been stuck in our drafts section for some reason.
Please note that Rank Tracker doesn’t have a separate module. It is a feature of the Analytics module. Once you enable the Analytics module, you can access the Rank Tracker from WP Dashboard > Rank Math > Analytics. For more details, you can check this URL: https://rankmath.com/kb/analytics/#rank-tracker
However, we found your Rank Math PRO subscription associated with the email address we shared in the sensitive data section.
If you want, we can merge your accounts so that you can keep the preferred email address active. To do that, please share the preferred email address on which you’d like to use your account, and we’ll do the needful.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
