Hello,
Thank you for contacting Rank Math today.
The data inside the Rank Tracker is taken from the location that you have selected under the Search Console separator for the Analytics settings inside our plugin.
We don’t have any other filtering options to track a specific location or country outside the list provided in the settings.
Don’t hesitate to get in touch if you have any other questions.
Are you talking about this section? (See screenshot: https://www.screencast.com/t/R6dyrsqO4MP)
It seems that I need to connect Rank Math with search console, are you just pulling rank data from search console? What if I have sites that I haven’t added to search console? I have about 15 websites, but I don’t have them all in the same Google account, as that would not be in my best interest. Will I be able to still track all their rankings?
Also, I noticed this section only has the ability to narrow down the ranking by country, not by city. Is “country” as accurate as Rank math tracker can get? Is there any way to do “city”?
Hello,
Yes, this would require you to connect to your Google Search Console account as this is where we fetch the stats for each keyword you added to the Rank Tracker.
As for the country selector, the filter selection is coming from the GSC as well so it is the only selection you can use to further narrow down the stats you receive from GSC.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Ok, can you please answer my question about the multiple websites that I have that are not tied to my Google Search Console. Is there a solution for Rank Math to track them, or do I need to add them all into my Google Search Console?
Can I add multiple Google Search Console accounts? (I like to keep things separate).
Hello,
The Rank Tracker functionality relies on the data relative to keywords that come from Google Search Console.
So, to use this functionality you need to have the websites in GSC and have the website connected to it via our Analytics settings.
Regarding the accounts, you can have one Google (GSC) account per website if you wish, there are no limitations on that front.
Don’t hesitate to get in touch if you have any other questions.
Ok, this is not what I was expecting. I would like to cancel my subscription and receive a refund please. Thank you.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
