Hello,
We apologize for the issue you are facing with connecting Rank Math to your Google account. Thank you for raising this concern.
Since you’ve already tried reconnecting and refreshing the tokens without success, we recommend checking the connection status in Rank Math. You can do this by navigating to Rank Math SEO → General Settings → Analytics and clicking on the Test Connections option. A green signal indicates a valid connection, while a red signal indicates an issue.
If the signal remains red after testing the connections, please ensure that your website is connected to the Rank Math account that has a PRO license. You can verify this by logging into your Rank Math account and checking under the My Account area, specifically in the Websites tab.
If everything seems correct but the issue persists, we suggest sharing the error log with us for further investigation. You can find instructions on how to access the error log here.
Please reply to this ticket with any additional details or the error log, and a human agent from our support team will assist you further.
Thank you for your patience!
Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
There is no option to “Test Connections” in the Analytics tab under General Settings.
Ah–I think I see the issue. I do not have a PRO license. It was not clear in the setup that I need a PRO license to use this feature.
Please confirm that I need a PRO license to use this feature. Thanks!
Hello,
Apologies for the inconvenience.
You won’t need to have the Rank Math PRO to connect your site to your Google using the Rank Math free version.
Please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
![Prefix](https://rankmath.com/wp-content/uploads/2021/12/Select-property-type-in-Google-Search-Console.png)
You can follow our guide here to create the URL Prefix property:
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console
The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.
Regarding the Analytics drop-down, could you please confirm if you have already created a GA4 property for your website?
If not yet, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect in that section.
Let us know how this goes.
Thank you! This worked perfectly.
Much love,
Jake
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.