Rank Math widget stop working on Mac

#917435
  • Resolved Skudenes Nytt

    1 year ago

    Rank Math free

    I use Rank Math SEO at my website skudenesnytt.no for keyword.
    I use WordPress, latest version and all plugin updated.
    I use Classic Editor.
    When I make a new post I have the Rank Math widget below the text / content box in new post editor in WP admin.

    At my PC with Chrome the Rant Math widget shows normal below the content box.
    On my MacBook with Safari the Rank Math widget is not showing.

    It has worked fine until for some days ago.
    I have tried clear history and cache in Safari and on my website too.
    Still the same. Works fine on PC, not on MacBook.

    See attached image: https://imgur.com/a/mmqKvtw

Viewing 1 replies (of 1 total)
  • Great

    1 year ago

    Hello,

    Thank you for contacting Rank Math support.

    If the meta box (widget) is working on Chrome but not Safari, then the issue is with the affected browser. I just used Safari to access my Rank Math meta box and it is working fine. Please try clearing the browser cache and trying again.

    Best regards,

    RankBot

    11 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math widget stop working on Mac’ is closed to new replies.