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Rank Math v1.0.98.1 break my site

#452990

Resolved Viney Dhiman
2 years, 3 months ago

Rank Math free

Rank Math v1.0.98.1 break my site, when I’m trying to login to WordPress, it show me this message “There has been a critical error on this website. Please check your site admin email inbox for instructions.

Could you please provide the link to the older plugin version so that I can restore the functionality? My complete SEO is based on that plugin.

Viewing 1 replies (of 1 total)

Md. Sakib Khandaker
2 years, 3 months ago

Rank Math agency

Hello,

Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

You can rollback to the previous version of our plugin from status & tools:
https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version

Can you please share the error log with us?

Having an error log will help us determine what is causing the critical error on your website.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

Look forward to helping you.

Thank you.

RankBot
2 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math v1.0.98.1 break my site’ is closed to new replies.