Rank Math Troubleshooting

#211756
  • Resolved Imtiaz Ahmad
    Rank Math free

    Hello Rank Math Support,

    Let me explain you that I was using OceanWp theme prior to using Divi. I tried SEO (Rank Math, Yoast and Seo all in one. Time to time the plugin were giving me hard time. Recently I was using Yoast with Divi and Yoast stopped working and then I decided to install Rank Math, but unfortunately my previous data of both of my websites (noorgift.com & zumzumgroup.com) is still in Rank Math database in the money of OceanWp. Whenever I make changes and delete the content and product, it has no effect.
    Google is pointing out over and “top errors warning”
    Some fixes failed for Products issues on site https://noorgift.com/
    You requested that Google validate your fix of Products issues on site https://noorgift.com/. The fix requested was for the following issue: ‘Missing field “priceValidUntil”‘.
    Some fixes failed for Products issues on site https://zumzumgroup.com/

    You requested that Google validate your fix of Products issues on site https://zumzumgroup.com/. The fix requested was for the following issue: ‘Missing field “priceValidUntil”‘.

    Both websites are identical. Yesterday I deleted all the products in zumzumgroup.com and reenter again. I submitted a new sitemap and tested the and tried to remove the warning but no change.

    I have already express my frustration to Mr.Bhanu and suggested that I should contact the support and issue a ticket. I am extremely worried and got stuck.

    I spent too much time on my websites.

    I look forward to hearing from you. Thanks.

    All the best,

    Imtiaz

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I can the on both of the websites your products page are eligible for rich results. You can see that here:

    NoorGift: https://search.google.com/test/rich-results?id=IftDZpXZQ0y4GbNyBP5meA
    ZumZum: https://search.google.com/test/rich-results?id=H604Pui-1g_3OKc6AkGzTA

    For the “priceValidUntil,” you need to either ignore or add a sale price with validity to get rid of it:
    priceValidUntil

    I hope that helps. Thank you, and looking forward to your update.

    Hello Ankit,

    Thank you so much for all your help for rich result. Believe me I deleted all the products at zumzumgroup.com and I spent a really good time. Now noorgift.com has the same issue. First I removed the sale price, it did’t work. I changed the sales date range still the error are there. The problem is in the memory which is when I was using OceanWP with Rankmath. Most of the data is still in memory. Now I started Divi completely new theme and started from scratch.

    Thanks!

    All the best,

    Imtiaz

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    If you are changing something inside your website and not reflecting on the live website, there has to be a cache issue either your WordPress has the cache plugin or your server cache enabled. although, you already started everything from scratch. Do remember to clear the cache.

    Hope that helps and If you have any other questions or require any assistance don’t hesitate to get in touch.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Troubleshooting’ is closed to new replies.