Rank Math support ACF’s bundled in theme

#97349
  • Resolved Luke
    Rank Math free

    Hi Rank Math, loving your plugin! I was trying to determine wether the theme I developed (with ACF bundled) is allowing Rank Math to pull in the custom fields. It appears not. . . how can we have this resolved?

    Thanks for your help!
    Luke

    • This topic was modified 4 years, 1 month ago by Luke. Reason: added error log
Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Rank Math is only able to detect ACF when it is installed as a standalone plugin and not when this plugin is bundled on another plugin/theme.

    So if you switch it to the ACF standalone plugin, it should solve your issue.

    Looking forward to helping you. Thank you.

    Luke
    Rank Math free

    Gotcha. Thanks Alberto.

    I had a question about getting a “API Error: HTTP 404 error.” on the Rank Math SEO Analysis tool. Could you whitelist our IP on your end? Our IP is 35.208.163.149. Thanks! And let me know if you need more info for the 404 error.

    Thanks again!
    – Luke

    Hello,

    Your site is working when you test it with our external analyzer: https://rankmath.com/tools/seo-analyzer/
    The issue might have been temporary, please clear your site cache and try again.

    If the issue persists, please ensure web server is not blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Luke
    Rank Math free

    Thanks Michael, clearing the cache fixed it.

    Really appreciate your help.

    Take care 🙂
    – Luke

    Alberto
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Luke
    Rank Math free

    You got it Alberto: https://wordpress.org/support/topic/rank-math-great-interface/#new-post

    I had another question on your forum: https://support.rankmath.com/ticket/unclear-on-acf-support/.

    Let me know, thanks!
    – Luke

    Hello,

    We appreciate you feedback a lot.

    We will follow up with your other ticket.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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