Hello,
We apologize for the issue you are facing with your homepage loading slowly when Rank Math is activated. Thank you for raising this concern and providing the link to your website.
While Rank Math is designed to optimize performance and should not negatively impact your site’s speed, there can be various factors affecting the load time of specific pages. Here are a few things you might consider checking:
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Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math, leading to performance issues. Try deactivating other plugins one by one to see if the homepage speed improves.
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Theme Issues: The theme you are using may also affect how Rank Math operates. Ensure that your theme is compatible with Rank Math.
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Caching: If you have caching plugins enabled, clear the cache and see if that helps improve the load time.
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Server Performance: Check if your hosting server is experiencing any issues or if it needs optimization.
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Query Monitor Insights: Since you mentioned using Query Monitor, review the queries that are taking longer to execute on the homepage compared to other pages. This might give you insights into what specifically is causing the slowdown.
If you’ve tried these steps and are still experiencing issues, please reply to this ticket with any additional details or findings, and a human agent from the Rank Math Support team will assist you further.
Thank you for your understanding, and we hope to resolve this issue for you soon!
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
On the affected page look for the Query Monitor icon at the top bar. Click on it and take a screenshot for us. You can use this tool to upload the screenshot and share the link with us.
Second, please check the PHP values of your site by going to WordPress dashboard > Tools > Site Health > Info tab > Server. These values affect the performance of your site and they should be set atleast to the following recommendations:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
If any of these values are lower than the recommended ones, please contact your hosting provider and ask them to increase them for you.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
PHP values are all fine. Screenshots: https://imgur.com/a/QuZ2NZC
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We checked your website and tried checking your homepage with and without Rank Math and we can’t seem to notice any significant changes in the loading time.
We also checked the query monitor and we didn’t see any significant changes in the time the page loaded as you can see from this screenshot:
Lastly, we tested your website to Google’s PageSpeed Insights and we can get a high score in terms of performance:
Looking forward to helping you.
