Rank Math setting not updating on page - Support

Resolved Drapse
1 year, 3 months ago

Rank Math free

Rank Math setting not updating or save on any page for https://drapescleaning.com.au/

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 3 months ago
Hello, we apologize for the issue you are facing with Rank Math settings not updating on your page. Here are a few steps you can take to troubleshoot this problem:
1. Check for Updates: Ensure that you have the latest version of Rank Math installed. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control.
2. Update Rank Math: If you find that your version is outdated, you can update it directly from the dashboard or manually by downloading the latest version from your Rank Math account area.
  $Update Rank Math not the latest version$
3. Cloudflare Settings: If you are using Cloudflare, it may be blocking certain requests. You can create page rules to whitelist the necessary Rank Math URLs. Here’s how:
  - Go to the Rules tab in Cloudflare and click on Create Page Rule.
  - Enter the following paths (replace example.com with your domain):
    *drapescleaning.com.au/wp-json/rankmath/v1/updateMeta*
    *drapescleaning.com.au/wp-json/rankmath/v1/updateSchemas*
    *drapescleaning.com.au/wp-json/rankmath/v1/updateRedirection*
    *drapescleaning.com.au/wp-json/rankmath/v1/getFeaturedImageId*
    *drapescleaning.com.au/wp-json/rankmath/v1/getHead*
  - Choose Disable security for these rules and click Save and Deploy.
    $Whitelist Rank Math settings in Cloudflare$
4. Check for Plugin Conflicts: Sometimes, other plugins may conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.
If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Rakibuzzaman Siam
1 year, 3 months ago
Hello,

We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue.

In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.
```
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
```
You may try following this link to learn how you can whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.
RankBot
1 year, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math setting not updating on page’ is closed to new replies.