Rank Math SEO (version 1.0.237) Technical Issue

#963852
  • Resolved Zoran Bencak

    10 months, 1 week ago

    Rank Math pro

    Hi. I would like to report strange error I am getting:

    Error Details
    =============
    An error of type E_ERROR was caused in line 254 of the file /home/donnapro/webapps/app-donnapro/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_AdminView.php. Error message: Uncaught Error: Call to undefined method ActionScheduler_Versions::active_source() in /home/donnapro/webapps/app-donnapro/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_AdminView.php:254
    Stack trace:
    #0 /home/donnapro/webapps/app-donnapro/wp-includes/class-wp-hook.php(324): ActionScheduler_AdminView->add_help_tabs()
    #1 /home/donnapro/webapps/app-donnapro/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #2 /home/donnapro/webapps/app-donnapro/wp-includes/plugin.php(517): WP_Hook->do_action()
    #3 /home/donnapro/webapps/app-donnapro/wp-admin/includes/class-wp-screen.php(424): do_action()
    #4 /home/donnapro/webapps/app-donnapro/wp-admin/includes/screen.php(243): WP_Screen->set_current_screen()
    #5 /home/donnapro/webapps/app-donnapro/wp-admin/admin.php(212): set_current_screen()
    #6 /home/donnapro/webapps/app-donnapro/wp-admin/tools.php(40): require_once(‘…’)
    #7 {main}
    thrown

    This error is possible to recreate if you visit Tools -> Scheduled Actions

    If I rollback to previous version 1.0.236 there is no error. We don’t even have Woocommerce installed.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    10 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with Rank Math SEO. The error you are encountering seems to be related to the Action Scheduler, which is a library used by Rank Math for handling scheduled tasks. Since you mentioned that rolling back to version 1.0.236 resolves the issue, it indicates that there might be a compatibility problem introduced in version 1.0.237.

    Here are a few steps you can take to address this issue:

    1. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. You can try deactivating other plugins temporarily to see if the error persists.

    2. Repair Action Scheduler: You can use the Repair Action Scheduler plugin to fix any issues related to the Action Scheduler. You can find it here: Repair Action Scheduler.

    3. Clear Cache: If you have any caching plugins or server-side caching, make sure to clear them after making changes.

    4. Update Plugins: Ensure that all your plugins and themes are updated to their latest versions, as updates may contain fixes for compatibility issues.

    If the problem continues after trying these steps, we recommend replying to your ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!

    Zoran Bencak

    10 months, 1 week ago

    Rank Math pro

    The Repair Action Scheduler did not help. All other suggested things also not.

    The Repair Action Scheduler could not run because the repair database schema is obsolete.

    No actions performed.

    The Repair Action Scheduler plugin has been automatically deactivated.

    Rakibuzzaman Siam

    10 months, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This error occurs when another plugin or theme uses an outdated version of the Action Scheduler package on your website. However, we’ve released the beta versions where the issue has been fixed. https://rankmath.com/changelog/beta/

    You can enable the Beta update by following this guideline:
    https://rankmath.com/kb/version-control/#beta-updates

    If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    Let us know how it goes. Looking forward to helping you.

    Zoran Bencak

    10 months, 1 week ago

    Rank Math pro

    Hi,

    thanks beta update resolved the issue.

    Thanks!

    Ike

    10 months, 1 week ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math SEO (version 1.0.237) Technical Issue’ is closed to new replies.