Rank Math SEO PRO failed Updates.

Hello,

We apologize for the issue you are facing with the Rank Math SEO PRO updates. The error message you are encountering, PCLZIP_ERR_BAD_FORMAT (-10), typically indicates that there is a problem with the downloaded package, which may be corrupted or incomplete.

Here are a few steps you can try to resolve this issue:

1. Check Your PHP Version: Ensure that your server is running a supported version of PHP. Rank Math requires a stable version of PHP to function correctly. You can check your PHP version in your hosting control panel.

2. Manual Update: If the automatic update fails, you can manually update the plugin. To do this:

   • Download the latest version of Rank Math from your account on the Rank Math website.
   • Go to your WordPress dashboard, navigate to Plugins → Installed Plugins, and deactivate the current Rank Math plugin.
   • Delete the current Rank Math plugin (this will not delete your settings).
   • Upload the new version you downloaded by clicking on Add New → Upload Plugin.
   • Activate the plugin after installation.

3. Check File Permissions: Ensure that your WordPress installation has the correct file permissions. Sometimes, incorrect permissions can prevent updates from being installed properly.

4. Contact Hosting Support: If you continue to experience issues, it may be worth reaching out to your hosting provider to ensure there are no server-side issues affecting the update process.

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

This issue is related to the PRO plugin, and it seems that your account is currently on a Free account. Your previous Rank Math PRO subscription has already ended a few weeks ago due to your request to refund the plan, so you currently have no access to the PRO updates.

Here’s a guide you can follow: https://rankmath.com/kb/fix-pclzip-err-bad-format/

To continue using the PRO features and receive updates, you’ll have to purchase a new plan from here: https://rankmath.com/pricing/

Don’t hesitate to get in touch with us if you have any other questions.

Hello,

Your subscription has already been refunded, so you won’t be able to use and download the latest version of the Rank Math PRO plugin.

If you want to fix the error and update the plugin, you may need to purchase a subscription for your account here:
https://rankmath.com/pricing

Looking forward to helping you.