Hello,
We apologize for the issue you are facing regarding the deactivation of your Rank Math SEO Pro subscription. To stop the automatic renewal of your subscription, you will need to manage your subscription settings directly from your Rank Math account.
Since you mentioned that you can only see the free version under your account, it’s possible that the PRO version is not linked correctly. Please ensure that you are logged into the same account that you used to purchase the Rank Math PRO subscription.
If you still cannot find the PRO version, we recommend replying to this ticket with any additional details or screenshots, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we’re here to help you resolve it!
Hello,
Thank you for reaching out to us.
We do not see any subscription on the account you opened this ticket with.
To cancel automatic subscriptions, just follow this guide:
https://rankmath.com/kb/cancel-subscription/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
