Rank Math SEO Plugin

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Make sure that your Rank Math account was properly connected, you can determine that here: WordPress Dashboard > Rank Math > Help.

If the issue persists after doing so, it is likely that your website has a plugin/theme conflict.

To determine that, please check this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let me know how it goes. We are looking forward to helping you.

Hello,

Thank you for keeping in touch.

Checking on my end, it seems to be working fine. Please see this video screencast: https://i.rankmath.com/Y9tNBm

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.