"Rank Math SEO" on edit product doesn't work

#10286
  • Resolved Moshe Bitton

    5 years, 5 months ago

    Rank Math free

    Hi,

    The “Rank Math SEO” tab on the product edit page doesn’t work. It’s mostly folded and nothing happens when clicking on “General”, “Advanced” and “Social”.

    I’m using wordpress 4.9.8 with the following plugins that may affect it:
    WP Super Cache
    Fast Velocity Minify
    Redis

    There are no errors or warnings in the dev tools console and other features of Rank Math works perfectly.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nilesh

    5 years, 5 months ago

    Rank Math pro

    The same issue I am facing, I think there is some issue with the plugin.

    Dmitry Andrienko

    5 years, 5 months ago

    Rank Math free

    After updating the plugin does not work correctly!
    Tabs: general, advanced and Social do not work

    Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The changes made in the latest update are not playing nicely with WP 4.x.x. This is something that we are currently investigating to fix and I can recommend that you rollback to the previous version (1.0.27.4) by making use of the following plugin: https://wordpress.org/plugins/wp-rollback/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Moshe Bitton

    5 years, 5 months ago

    Rank Math free

    Thank Michael,

    I spoke with Bhanu and he told me to update the plugin, it fixed the problem for me.

    Thank you:)

    Michael Davis

    5 years, 5 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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