Rank Math SEO not working

#400689
  • Resolved Funzionarioamministrativo

    3 years, 6 months ago

    Rank Math free

    Hi, happy user of RM SEO for years, here.
    Yesterday I updated my blog http://www.funzionarioamministrativo.it to WP 6, PHP to 7.4 and Rank Math SEO to version 1.0.90.
    Suddenly, in every article -new and already posted- the RM SEO section is sort of collapsed, as when you compress it with the tiny arrow on the right. Clicking it won’t expand it. Therefore I can’t set the keywords for the new articles.
    https://ibb.co/ykZYjdQ
    I’ve looked everywhere and it seems that this version is compatible with my site, don’t know what I could have messed up.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Funzionarioamministrativo

    3 years, 6 months ago

    Rank Math free

    Hi, I did try and as soon as I activated the troubleshooting, the editor went blank and remained as such no matter what I (dis)abled. So I changed the browser, and suddenly everything worked like a charm.
    Seems that with chrome my settings are ok, while the same settings have issues with the browser I’ve always been using flawlessly.
    Thanks for your support.

    Reinelle

    3 years, 6 months ago

    Hello,

    We are glad that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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