Rank Math SEO not showing on the page in any of my Divi sites

#1034373
  • Resolved Julia Westwood

    4 months, 2 weeks ago

    Rank Math free

    Rank Math SEO not showing on the page in any of my Divi sites – i have gone through trouble shooting with the sitre health plug in, have cleared all cache, have checked all plug ins up to date, have deactivated all plug ins and still the issue persists

    Also I have already submitted a ticket but it doesnt show in my account

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 2 weeks ago

    Hello,

    I apologize for the issue you are facing with Rank Math SEO not showing on your Divi sites. It sounds like you’ve already taken several troubleshooting steps, which is great. Since the problem persists, it might be related to how the Rank Math plugin is connected to your account or a specific configuration issue.

    Regarding your ticket not showing in your account, this can happen if the website is not connected to the correct Rank Math account. You can check if you are logged into the right account and ensure that the Rank Math PRO version is installed alongside the Free version to activate the PRO license.

    To disconnect and reconnect your website with Rank Math, follow these steps:

    1. Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
    2. Click on Disconnect Account.

    Disconnect Account

    After disconnecting, reconnect using the correct account details. If you continue to experience issues, please reply to your ticket with your site URL so that a human agent from the Rank Math Support team can assist you further.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Reinelle

    4 months, 2 weeks ago

    Hello,

    Could you please confirm if you have a Rank Math PRO subscription?

    You must have used that account to create the ticket; that’s why it’s not showing under this account.

    If you have saved the ticket URL or remember the title you have set, you can also share that so we can check.

    Regarding the issue, please click this button and paste the data here so we can check your site

    clipboard

    Looking forward to helping you.

    RankBot

    3 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math SEO not showing on the page in any of my Divi sites’ is closed to new replies.