Rank Math SEO Not Appearing in Posts

#22913
  • Resolved Kevin

    4 years, 10 months ago

    Rank Math free

    We are seeing the plugin on all Pages, but not Posts within WordPress. We have made sure that Posts is selected as an option within the plugin, and have ensured that everything is selected under “Screen Options” within the Posts pages. We’ve seen on other support items that there might be another plugin causing a conflict, but have deactivated ALL other plugins and it’s still not appearing in Posts. The Theme is a very well supported theme, and WP, Theme, Plugins are all up to date. Can you help?

    • This topic was modified 4 years, 10 months ago by Kevin.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thanks for the email and sorry for the inconvenience.

    We would be happy to help. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Kevin

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Kevin

    4 years, 10 months ago

    Rank Math free

    I’ve now updated the sensitive data for you to login to wp-admin.

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I was able to log into the site and saw the issue on your site. Is it possible that you have some plugin conflict that could be causing this issue?

    Kindly try to temporarily deactivate all the other plugins and revert back to one of the default WP themes to see if the issue persists.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Kevin

    4 years, 10 months ago

    Rank Math free

    Hi – we have already disabled all other plugins to test the issue, and the issue is still there (not appearing on posts) when its the only plugin activated. Any other ideas?

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    It looks like you had disabled the Rank Math metabox for all posts. I have enabled this option by heading over to Rank Math > Titles & Meta > Posts > Add SEO Meta Box

    Looking forward to helping you. Thank you.

    ​​​​​​

    Kevin

    4 years, 10 months ago

    Rank Math free

    Thank you so much!

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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