rank math seo icon in the divi builder not appearing

#922221
  • Resolved Pepito Live

    1 year ago

    Rank Math free

    Hi guys,
    I use Rankmath on all my new websites with Divi for my clients and the plugin works very well.
    This morning, we activated a client’s WordPress website, hosted by Godaddy, and I then installed the Rankmath plugin as usual. When I wanted to externalize the ifnso SEO, I didn’t see the RankMath icon to do so. I took all the steps suggested by the chatbot (cleared the site cache, browser, opened the admin via the browser privately, deactivated third-party plugins… I don’t know what to do anymore. It’s the first time that This is happening. Can you help me please?
    Thanks
    Stephan

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We shared the issue with our developers and they are investigating it. For further troubleshooting, we might need the FTP logins of your website.

    If you’re not sure about your site’s FTP logins, you can get in touch with your hosting provider and then share the logins in the sensitive data section.

    Looking forward to helping you.

    RankBot

    11 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘rank math seo icon in the divi builder not appearing’ is closed to new replies.