Rank Math SEO Details Showing “N/A” on All Posts

#1084855
  • Resolved Jointhe Dinnerparty

    1 month, 2 weeks ago

    Rank Math free

    Hello,

    I have an issue where the SEO Details column in my WordPress posts list always shows “N/A” for all posts, even for older articles that previously had proper SEO scores.

    Here’s what I have already tried, step by step, without success:

    Deactivated and reactivated both Rank Math Free and PRO plugins.

    Rolled back Rank Math Free from v1.0.251 to v1.0.250 — no change.

    Cleared all caches from WP Rocket and Cloudflare, and temporarily disabled WP Rocket to check if caching was causing the issue.

    Resynced SEO data using Rank Math’s SEO Data Optimization tool.

    Checked database tables and post meta — the data seems present, but the dashboard still shows “N/A”.

    Disabled other SEO-related or conflicting plugins to rule out compatibility issues.

    Important: This issue started suddenly, without any major change on the site besides standard plugin updates.

    Attached are screenshots showing:

    The “N/A” in the SEO Details column.

    My plugin list with Rank Math Free + PRO active.

    Cache plugin settings after being disabled.

    Please advise on the next troubleshooting steps or fix.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the SEO Details showing "N/A" for all posts. Thank you for providing detailed information about the steps you’ve already taken; it helps us understand the situation better.

    To resolve this issue, we recommend using the Recalculate Scores tool in Rank Math. This tool will recalculate the SEO scores for all your published posts where the focus keyword is set. Here’s how to do it:

    1. Go to Rank Math in your WordPress dashboard.
    2. Navigate to Status & Tools.
    3. Click on Database Tools.
    4. Look for the Recalculate Scores option and click on it.

    Update SEO Scores

    A popup will appear, and Rank Math will start recalculating the SEO scores for your posts. Please keep your browser open until the process is complete.

    Recalculating SEO Scores

    Once this process is done, check if the SEO Details column still shows "N/A".

    If the issue persists after recalculating the scores, we recommend replying to this ticket with your site URL so that a human agent from our support team can assist you further. They will be able to investigate the issue more thoroughly.

    Thank you for your patience, and we hope this helps resolve your issue!

    Sources:
    Rank Math Status and Tools » Rank Math

    Jointhe Dinnerparty

    1 month, 2 weeks ago

    Rank Math free

    Hello,

    I followed your instructions to go to Rank Math → Status & Tools → Database Tools and run Recalculate Scores, but the process fails instantly.

    The log shows:

    [00:08:23] Starting SEO score recalculation
    [00:08:24] error

    It doesn’t process any posts. Could you please advise what might be causing this error and how to fix it?

    Thank you for your support.

    Adetayo

    1 month, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    You seemed to have marked this ticket as resolved.

    We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.

    Thank you for choosing Rank Math.

    Jointhe Dinnerparty

    1 month, 2 weeks ago

    Rank Math free

    The issue is not resolved.
    I followed your instructions to use the Recalculate Scores tool, but it still fails immediately and shows this log:

    [00:08:23] Starting SEO score recalculation
    [00:08:24] error

    No posts are being processed. Could you please assist in troubleshooting why the recalculation fails instantly?

    Thank you.

    Reinelle

    1 month, 2 weeks ago

    Hello,

    You mentioned that you’re using Rank Math PRO, but the account you used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Looking forward to helping you.

    RankBot

    2 weeks, 5 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math SEO Details Showing “N/A” on All Posts’ is closed to new replies.