Hello,
I apologize for the issue you are facing regarding the data breach concern. Unfortunately, I don’t have any information about a data breach related to Rank Math SEO. It would be best to reply to your ticket with more details or specific questions, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we appreciate your understanding.
Hello,
To remove the Twitter label meta tags, head over to Rank Math > Titles & Meta > Posts and disable this option
Also, you shouldn’t include your Facebook or any password in the Facebook’s secret key field as it is not its purpose.
You can follow this guide to set it up on your site:
https://rankmath.com/kb/titles-and-meta/#facebook-app
Looking forward to helping you.
Sir, you didn’t get me it’s called data breach I have not put it from my side your plugin got malfunction. For more please read my first thread carefully. Thanks
Hello,
We want to assure you that Rank Math does not access or output any login credentials, let alone passwords in the page source under any circumstances.
What you’re seeing might be coming from another source or a misconfiguration. We’d be happy to investigate this further. Please share the affected page URL here.
Or rather, we can check this directly in your website’s WP dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I have read carefully you also didn’t get me. Please share my first thread to your supervisor. Or someone who’s on the higher rank. So, there is no rocket science just read my thread carefully. And then answer there is no need of login and all that stuff.
Hello,
Please share a URL where these metadatas are shown in the sensitive data section by editing the first post in this ticket.
We look forward to helping you.
Thank you.
Hi I you have also not read my thread carefully. Here’s attached screen shot. I have removed mine data. Not read it again. What i am talking about.
In the social meta section it’s automatically adding twitter username as my wp admin login email. And in Facebook secret code it’s using login password. And which is publicly visible to everyone. I find it in the view page source. I hope it will be resolved soon. I have find this yesterday. Figuring out think so happen after the rank math last update but not sure.
Hello,
Sorry, but we need more information from you. The screenshot you shared is invalid and is leading to our Titles and Meta KB article.
We need:
1. Screenshot of the issue from your end. You can share it using this tool: https://imgur.com/upload
2. The affected post/page URL where the issue is happening.
3. If possible, your WP admin login as we requested previously.
We tested this issue on our end based on your description, but we couldn’t find any security issues which is why we need more details from your setup.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
