Rank Math SEO

#229525
  • Resolved Iraq

    3 years, 5 months ago

    Rank Math free

    Hello, I purchased the paid add-on and I paid via PayPal and now you transferred me to the free add-on, is there a problem?

    Pay by PayPal e*****@y********
    website http://www.fnrto.com

    Rank Math SEO PRO

    Kurs för omvandling av e-pengar
    636,67 SEK = 73,75 USD
    1 SEK = 0,1158 USD

    Transaktions-ID
    4VT58647LF304022D

    Please return the paid version to my account
    Here is the payment proof
    Please re-upgrade your account
    I have been very disappointed every time you reset the account to free I send you payment proof
    Is there a solution to this problem because this technical problem falls on you and not on me as a user I chose you and put my trust in you

Viewing 1 replies (of 1 total)
  • Uzair

    3 years, 5 months ago

    Hello,

    It looks like the purchase was made from your account linked to email ID w******@g********

    You can log in using that ID at https://rankmath.com/my-account/

    Alternatively, you can reset your password from the same page as well.

    We can also merge your accounts if you prefer. We just need your preferred email ID for that and we will keep only that one active.

    Once you are logged in, please check this guide on how to activate your PRO license on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and do let us know if you want us to proceed with the account merge.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math SEO’ is closed to new replies.