rank math scheme fields not updating

#559326
Viewing 5 replies - 1 through 5 (of 5 total)
  • Rakibuzzaman Siam

    2 years, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    I checked your site and indeed the Rank Math Rest APIs are getting blocked by your Wordfence firewall and this is why you’re facing this issue:

    If you’re unable to whitelist the Rank Math Rest APIs on your Wordfence by following this guideline then you can edit the first post on this ticket and share your WordPress logins in the designated Sensitive Data section so that we can check the issue further for you or you can directly get in touch with the Wordfence support and they will help you whitelisting these Rank Math Routes.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    brucemacg

    2 years, 4 months ago

    Rank Math free

    I allowed this
    /wp-json/rankmath/v1/updateMeta

    Still not working… I’ll try again later. Is this the only entry I need?

    cheers, Bruce

    Nigel

    2 years, 4 months ago

    Rank Math business

    Hello,

    We apologize for that. You may need to whitelist all the URLs below:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    /wp-json/rankmath/v1/getFeaturedImageId
    /wp-json/rankmath/v1/getHead

    I hope this solves the issue, but if it doesn’t please don’t hesitate to get in touch.

    brucemacg

    2 years, 4 months ago

    Rank Math free

    I don’t get all the rankmath URL’s populated in my Allowlisted URL’s

    Firewall in learning mode. I update the product that is giving me issues. No entries additional entries in the Allowlisted URL’s..??

    Rakibuzzaman Siam

    2 years, 4 months ago

    Hello,

    We can see that the following two Rest Routes are still getting blocked by your Wordfance Firewall:

    /wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection

    You can check the screenshots below for reference:
    https://i.rankmath.com/i/EjQfKT
    https://i.rankmath.com/i/aomIdc

    Please try to whitelist these Rank Math Rest APIs on your Wordfence to fix the issue. If you’re unable to do that then you can share your WordPress logins in the sensitive data section so that we can check this for you.

    However, we can see that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘rank math scheme fields not updating’ is closed to new replies.