Rank Math Rich Snippets star is not showing under Content. - Support

Resolved Projjal Khisa
4 years, 2 months ago

Rank Math free

Hi, I am new to Rank math. I recently switched from Yoast to Rank math & so far I am happy with the plugin. However, I am facing two specific issues with this plugin.

1. I am using Product snippets. I show mobile phones in my website & review them then give them rating. I have selected to show the rank math star rating below the content. But for some reason it’s not showing up. If I use shortcode it shows up just fine. Can any one help with this? I have shared the link in sensitive data option in case you want to see the page.

2. Another issues i am facing is with meta description. I have a custom post type. For that post type I have a meta description set for all the posts that are in that custom post type. But it seems that Rank math pulls the excerpt of the post instead of the “meta data” that I have set in the Rank math suit. Any help with this will also be really appreciated.

Thanks in advance.

Viewing 10 replies - 1 through 10 (of 10 total)

Michael Davis
4 years, 2 months ago

Rank Math pro
Hello,

Thank you for contacting Rank Math today.

1. I have checked your URL Google Rich Results: https://search.google.com/test/rich-results and the product schema is missing review which is showing up as a warning. Please test the URL and check. Are you having your posts set to Product Schema or are you applying the schema to WooCommerce Products?
2. Please add the following filter to your functions.php to use globally set meta:
```
/**
 * Use the Description from Global Setting, if the description is missing in the Post metabox
 */
add_action( 'rank_math/frontend/description', function( $description ) {
 global $post;
 $desc = RankMath\Post::get_meta( 'description', $post->ID );

 if ( ! $desc ) {
 $desc = RankMath\Helper::get_settings( "titles.pt_{$post->post_type}_description" );
 if ( $desc ) {
 return RankMath\Helper::replace_vars( $desc, $post );
 }
 }

 return $description;
});
```
Looking forward to helping you. Thank you.
Projjal Khisa
4 years, 2 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.
Projjal Khisa
4 years, 2 months ago

Rank Math free
Thank you very much for looking into the issue Michael. Sorry for the previous link. I have updated the link. Please check.
And is there any option in RankMath to show snippets like this one?
https://ibb.co/JnXRL1Q
- This reply was modified 4 years, 2 months ago by Projjal Khisa.
Uzair
4 years, 2 months ago

Hi,

As far as I can tell, that is generated by Google automatically from their table data.

They are not using any special Schema for that as you can see here:
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.mobilebd.co%2Fphone%2Frealme-6i%2F

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Projjal Khisa
4 years, 2 months ago

Rank Math free

Thank you very much. But what about the 1st issue?

The product stars are not showing under the content of my post.

Uzair
4 years, 2 months ago

Hello,

The rating Schema is already present:

Now, you just have to wait for Google to decide that your website is authoritative enough to rock those star ratings in SERPs.

So, you must wait for that to happen and in the meantime, increase the authority of your website.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Projjal Khisa
4 years, 2 months ago

Rank Math free
Thank you. I am sorry but I was asking about the Rating to show under the content of my page. Not in Google SERP. It should show below the content if I select “Below the content” right?
https://ibb.co/fvX2Lw6
Currently it’s not showing under the content of page where it should show. I already selected the below option but it doesn’t show up there. If i use the short code it shows up.
- This reply was modified 4 years, 2 months ago by Projjal Khisa.
Alberto
4 years, 2 months ago

Rank Math business

Hello,

I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.
Projjal Khisa
4 years, 2 months ago

Rank Math free
Hi, thank you very much for the code. I have used the code that you mentioned above in my functions.php file. But still, Rank Math doesn’t pull the meta description that I have created in Rankmath suit. First, it shows the meta description but as soon as I write something in the excerpt tab it pulls that text. Any solutions?

I don’t want Rankmath to pull my excerpt as meta description.
- This reply was modified 4 years, 2 months ago by Projjal Khisa.
Alberto
4 years, 2 months ago

Rank Math business

Hello,

Could you share the login credentials following the guide I shared with you in my previous message? In that way, we can check the site and try to fix a solution.

Looking forward to help you.

RankBot
4 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Rank Math Rich Snippets star is not showing under Content.’ is closed to new replies.