Hello,
We apologize for the issue you are facing regarding your refund request. To initiate the refund process for Rank Math PRO or Content AI, you can drop us an email at s******@r*********** or open a ticket on our Support forum requesting a refund.
Please note that we offer a 30-day money-back guarantee for new customers, and this applies only to the initial purchase, not renewals.
Thank you for raising this concern, and we look forward to assisting you further!
Sources:
Rank Math Refund Policy » Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Please, can you return our money?. Finally, I decided to learn more the RankMath and then see what exactly I need…!
Hello,
As mentioned earlier, we’ve already initiated the refund for your purchase. Please allow a few business days for it to reflect, depending on your payment method.
If you have any other questions or need help in the future, feel free to reach out.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
