Rank math problem Compatibility with Polylang

#943414
  • Resolved artemis kati
    Rank Math free

    Hello, i follow your instructions to Make Polylang Compatible With Rank Math.
    Afterm I deactivated and activated again the plugins, but the problem remains.
    The theme is Astra that I use.

    I have two languages, Greek and English. When I deactivate all the plugins and then activate all without rankmath, there is no error, no problem. With rankmath and others plugins activated, the first language (greek) shows white pages and only the header remain the same with the menu.
    When I click to the language selector, it automatically redirects me to the greek home page.
    The other pages from the default language is white, without content, images, URLs etc.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math and Polylang compatibility. It seems that there might be a conflict causing the Greek pages to display as white pages when Rank Math is activated alongside other plugins.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might be causing the pages to break.

    2. Review the Compatibility Code: Ensure that you have correctly added the compatibility code to the rank-math-ppl.php file as outlined in our documentation. You can refer to the full guide here.

    3. Theme Compatibility: Since you are using the Astra theme, ensure that it is updated to the latest version. Sometimes, themes may have specific settings or conflicts with plugins.

    4. Permalink Settings: Go to Settings → Permalinks in your WordPress dashboard and simply click Save Changes without making any changes. This can sometimes resolve issues related to URL structures.

    5. Debugging Mode: Enable WordPress debugging by adding the following lines to your wp-config.php file:

      define( 'WP_DEBUG', true );
      define( 'WP_DEBUG_LOG', true );
      define( 'WP_DEBUG_DISPLAY', false );

      This will log errors to a debug.log file in your wp-content directory, which can help identify the issue.

    If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!

    artemis kati
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    This type of error regarding the _load_textdomain_just_in_time function was already addressed by our development team, specifically with the release of version 1.0.233.

    The error you see from your end is coming directly from the Polylang plugin. Please make sure to update their plugin to its latest build. If the issue persists, please contact their support team.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank math problem Compatibility with Polylang’ is closed to new replies.