Rank Math Pro Version 3.0.24 causing json-related errors (as well as 404 errors)

#479909
  • Resolved Hamed Azimi

    3 years, 4 months ago

    Rank Math free

    Hello,

    I have Rank Math Pro Version 3.0.24 on my client’s website, and a few hours ago, it started to break the website. So, when the Pro version is enabled, we get a lot of JSON-related errors which cause 404 errors and so many features on the website won’t work anymore.

    But if we disable the Rank Math pro, everything will work just fine.

    This seems to be a critical bug. I hope you have a hotfix for it.

    Thanks

Viewing 1 replies (of 1 total)
  • Nigel

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with JSON errors in Rank Math PRO 3.0.24.

    Please may you reopen this ticket with account that you used to install Rank Math PRO. Please may you also share the URL of the affected page so we can investigate further.

    Looking forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Pro Version 3.0.24 causing json-related errors (as well as 404 errors)’ is closed to new replies.