Hello,
We apologize for the issue you are facing with your Rank Math PRO account. To check if your Rank Math PRO subscription is linked to your account, please log into your Rank Math account and verify your subscription status.
Regarding renewal, Rank Math PRO subscriptions automatically renew after one year. If you have enabled the auto-renew option, your subscription will renew automatically, and you will receive an email notification seven days before the renewal date. If you wish to cancel or change your subscription, you can do so at any time.
If you still cannot find your PRO subscription linked to your account, please reply to this ticket with the email address you used to purchase Rank Math PRO, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
I was sure I used the email S****************@i********* to purchase Rank Math Pro, can someone help me find out why it is not linked to my account or what acconut it is liked too, the website is https://susiekirchdesigns.com
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We found your subscription under a different email address. [moved to sensitive data section]
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
