Hello,
I’m sorry to hear that you are facing an issue with your Rank Math PRO purchase not showing under your account. If you have purchased Rank Math PRO but it is not reflecting in your account, you may need to ensure that you have connected the correct email address to your PRO plan.
If the email address associated with your PRO plan differs from the one on your FREE account, you will need to contact our support team to merge both accounts or change the email connected to your PRO plan. You can do this by opening a ticket on our Rank Math Support Forum and providing the necessary details as mentioned in the instructions provided in our knowledgebase article.
If you need further assistance or have any questions, please feel free to reach out to our dedicated support team through the support forum. We are available 24/7, 365 days a year to help you with any issues you may encounter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have replied to your ticket here to address your concern. Please check.
Looking forward to helping you there.