Rank Math Pro not working

Hello,

We apologize for the issue you are facing with Rank Math Pro. It sounds like you may need to ensure that you have the latest version of the plugin installed correctly. Here are some steps you can follow to troubleshoot this issue:

1. Check for Updates: Make sure that you have the latest version of Rank Math. You can do this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, you will see a notification and can click on "Update Plugin" after ticking the box.
   

2. Manual Update: If the automatic update does not work, you can manually update Rank Math. Log on to your Rank Math account area to download the latest version of Rank Math PRO. After downloading, go to WordPress Dashboard → Plugins → Add New, upload the file, and click the “Install Now” button.
   

3. Replace Existing Plugin: When prompted, select "Replace current with uploaded" to successfully update the plugin.
   

If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math

Hello,

Thank you for contacting support.

This account doesn’t have an active PRO subscription. Maybe you used a different email address to make the purchase?

Can you please search and forward a receipt from FastSpring.com so we can locate your account?

Looking forward to helping you.