Hello,
Thank you for contacting support.
It seems like the purchase was done with the email address we added to the sensitive data section of this ticket.
If you would like us to merge the accounts please let us know the preferred one to keep using so we can do the needful.
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.