Hello,
We apologize for the issue you are facing with accessing Rank Math PRO in your account. It seems that you may have upgraded to PRO using a different email address than the one associated with your free account.
To resolve this, please follow these steps:
- Log into your Rank Math account and check if you are using the correct email address.
- If you find that you used a different email for the PRO purchase, please reply to this ticket with the email address you used to purchase Rank Math PRO.
- Our support team can then assist you in merging both accounts or changing the email connected to your PRO account.
Thank you for raising this concern, and we look forward to helping you get this sorted out!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
