Rank Math Pro is also requesting a billing address after giving PayPal email

#299991
  • Resolved Saad Hassan

    3 years, 2 months ago

    Rank Math free

    Hi support team,

    Rank Math Pro is also requesting a billing address when purchasing after giving PayPal email. This should not happen, but let’s say it’s mandatory then why rank math pro isn’t accepting any credit card and appearing message that “Your Card was Declined! Try a Different Card”. PLease help me to solve this issue, I wanna buy rank math pro before the black Friday sale ends.
    Looking forward to your response⏳.

    Thank & Regards
    Saad Hassan

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please ensure that your card supports the following?

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    I hope that helps.

    Thank you.

Viewing 1 replies (of 1 total)

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