Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Your Rank Math PRO expired due to non-payment. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.
About the refund for the Content AI, we checked your account and noticed that this purchase happened last year, February 22, 2024, so that is well outside the system allowable refund period.
Unfortunately, we cannot offer a refund for that purchase.
About the ticket, some of your support tickets were opened using the PRO subscription. You no longer have access to tickets in the PRO forum.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
